Terms and Conditions
Goth-It Fashion
521 8th Street, Greeley, Colorado 80631
Last updated: September, 2026
1. Who we are
This website is operated by GothIT Fashion, LLC
(“Goth-It,” “we,” “us,” or “our”), a Colorado limited liability company, retail location at 521 8th Street, Greeley, Colorado 80631.
Contact:
- Email: [email protected]
- Store hours: 9:00a -> 10:00p MDT
2. Acceptance of these terms
By browsing this site, creating an account, or placing an order, you agree to these Terms and Conditions and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the site.
3. Changes to these terms
We may revise these terms at any time. The version posted at the time you place an order governs that order. Continued use of the site after changes are posted constitutes review and acceptance of the revised terms.
4. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. If you are under 18, you may use the site only with the involvement of a parent or legal guardian, who is responsible for the order. By ordering, you confirm that you have the legal capacity to enter into this agreement.
5. Accounts
If you create an account, you are responsible for keeping your credentials confidential and for all activity under your account. The purchaser is required to provide accurate information and keep it current. We may suspend or close accounts that we reasonably believe are being used for fraud, abuse, or resale in violation of these terms.
6. Products, descriptions, and images
We describe our merchandise as accurately as we can, but we do not warrant that product descriptions, colors, sizing, or other content are complete or error-free.
- Colors vary between monitors, phones, and in-store lighting. Blacks in particular photograph differently than they wear.
- Sizing varies widely across gothic, corsetry, and costume brands. Check the measurements listed on each product page rather than relying on a letter size.
- Items marked one-of-a-kind, vintage, consignment, or estate are sold as-is with visible and described wear. Sales of such goods are final, please confirm fitment before purchasing.
- Costume, cosplay, and decorative items are not protective equipment, not toys, and are not suitable for children unless expressly labeled otherwise.
- Jewelry, candles, incense, crystals, tarot and oracle decks, statuary, and similar goods are sold as decorative and novelty items. Any spiritual, metaphysical, healing, or divinatory properties described on this site or on product packaging are offered for entertainment and cultural interest only. Nothing sold here is a substitute for medical, psychological, legal, or financial advice.
7. Pricing and availability
All prices are in U.S. dollars and are subject to change without notice. Inventory shown online may also be sold on the retail floor, so an item may sell out between your order and our fulfillment.
We do our best to align in-store and website prices, but cost of goods is always in flux. If a product is listed at an incorrect price or with incorrect information we reserve the right to cancel or refuse the order, even after an order confirmation has been sent, and to refund any amount charged.
8. Orders and acceptance
Your submitted online order is an offer to purchase. Our order confirmation email acknowledges receipt of offer, not acceptance. A contract is formed only when we ship the item or make it available for your pickup.
We may refuse or limit any order, including orders that appear to be for resale, orders with billing and shipping mismatches, orders flagged by our payment processor, or orders we cannot ship to the requested destination.
9. Payment
Payments are processed by a third party payment provider and they are subject to that provider’s terms. We do not store full payment card numbers on our servers.
By submitting payment information you represent that you are authorized to use the payment method and that the information is accurate. You authorize us to charge the full order amount including taxes, fees, and shipping.
10. Taxes and fees
Colorado sales tax, Weld County tax, and City of Greeley tax are applied where required based on the delivery or pickup address. Greeley is a home-rule jurisdiction, so the rate applied to a delivered order may differ from the in-store rate.
Orders delivered by motor vehicle to a Colorado address that include at least one taxable item could be charged the Colorado Retail Delivery Fee, currently 0.31 USD per order, shown as a separate line item at checkout. The fee is set by the State of Colorado, is charged once per order regardless of item or package count, and is nonrefundable.
11. Shipping and delivery
We ship within the United States only.
12. In-store pickup
Orders placed for pickup must be collected at our retail address within 5 business days. Bring the order confirmation email and photo ID. Orders not collected within 5 business days may be restocked and refunded less a 10% percent restocking fee.
13. Returns, exchanges, and refunds
- Returns are accepted within 10 business days of delivery on unworn, unwashed items in pristine condition with original tags still attached.
- The following are final sale and cannot be returned for hygiene, safety, or authenticity reasons: intimates, lingerie, hosiery, bodysuits, swimwear, pierced jewelry and earrings, cosmetics, wigs and hairpieces, masks worn on the face, contact-style novelty accessories, opened candles and incense, antique, clearance or as-is items.
- Custom, altered, and special-order items are final sale.
- Return shipping is paid by the customer unless we shipped the wrong item.
- Refunds are issued to the original payment method within 5 business days of our receipt and inspection of the return. Original shipping charges and the Colorado Retail Delivery Fee are not refundable.
14. Damaged, lost, or missing shipments
We ship the item(s), so we deal with the carrier. Carriers
pay claims to the shipper of record, and we are the only party holding the
mailing record and declared value, so the claim is ours to file.
Lost in transit: If tracking shows no delivery 10 days after the expected date,
tell us and choose a replacement or a full refund. We will not make you wait on
the carrier claim.
Damaged items: Send photos of the item and packaging within 3 days of delivery. We will replace or refund the item(s) at our discretion, and we will handle the shipping claim.
Marked delivered but not received: Wait 3 additional days since packages frequently
surface, but then contact us. We will open a carrier investigation, and we will
request the delivery photo and GPS data. If the package was delivered to the
wrong address, we replace it at our cost . If it appears to have
been taken after correct delivery, we will replace or refund it once per customer
in any 12-month period regardless of what the carrier concludes. After that, we will only ship to you with signature confirmation required.
Nothing here limits any rights you have under applicable law.
15. Events, fashion shows, and appearances
Participation in our annual fashion show or any other event we host is governed by separate entry rules and any release you sign at registration. Entry fees, if any, are refundable. We may photograph and record our own events and our retail floor during the event. We do try to scrub identifying information from images, but our efforts may be imperfect: by attending you consent to the use of your likeness in our marketing. Minors may participate only with a signed guardian consent.
16. Intellectual property
The site, our logos, the marks “Goth-It”, our store photography, product photography, layout, and written content are owned by us or licensed to us and are protected by U.S. copyright and trademark law. You may not copy, scrape, republish, or use them commercially without written permission.
Artwork reproduced on posters, prints, and other merchandise remains the property of its respective creator or licensor. Purchase of a printed item conveys ownership of that physical copy only. It does not transfer copyright and does not grant any right to reproduce, resell as a reproduction, or display the image commercially.
17. Your content
If you submit reviews, photographs, tags, or other content to us or to our social accounts, you grant us a nonexclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business, with attribution where practical. You represent that you own the content or have permission to submit it, and that it does not infringe anyone’s rights. We may remove any submission for any reason.
18. Acceptable use
You agree not to use the site to break any law, infringe anyone’s rights, harass others, transmit malware, scrape or mine data for any purpose (including AI training), circumvent security, resell our inventory as an unauthorized dealer, or interfere with the site’s operation.
19. Third-party links and services
The site may link to or embed third-party services, including payment processing, shipping tracking, social media, and analytics. We do not control those services and are not responsible for their content, practices, or terms.
20. Disclaimer of warranties
The site and everything on it are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the site will be uninterrupted, secure, or error-free to the fullest extent permitted by law.
21. Limitation of liability
To the fullest extent permitted by law, neither we nor our owners, employees, or suppliers are liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor are we responsible for lost profits, data or goodwill arising from your use of the site or any product purchased through it, even if we have been advised of the possibility. Our total aggregate liability for any claim relating to an order is limited to the amount paid for that order.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury.
22. Indemnification
You agree to indemnify and hold us harmless from any claim, loss, or expense, including reasonable attorney fees, arising from your breach of these terms, your misuse of the site, or your violation of any law or third-party right.
23. Privacy
We are serious about our customers’ privacy and will strive to protect customers and their data wherever possible. Our Privacy Policy explains what we collect and how we use it.
24. Governing law and venue
These terms are governed by the laws of the State of Colorado without regard to conflict-of-laws rules. You and we agree that any dispute not subject to Section 25 will be brought exclusively in the state or federal courts located in Weld County, Colorado, and you consent to personal jurisdiction there.
25. Dispute resolution
Before filing any action, you agree to contact us at [email protected] and give us 30 days to resolve the dispute informally. If it is not resolved, either party may pursue their legal rights as identified in Section 24.
26. Force majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including supplier failure, carrier disruption, labor action, fire, flood, severe weather, utility or network outage, epidemic, or city/state/federal government action.
27. Severability and waiver
If any provision is held unenforceable, the rest remains in effect and the unenforceable provision is modified to the minimum extent necessary. Our failure to enforce a provision is not a waiver of it.
28. Assignment
Customers may not assign these terms.
We may assign them in connection with a sale or transfer of the business.
29. Entire agreement
These terms, together with the Privacy Policy, Returns Policy, and Shipping Policy, are the entire agreement between you and us regarding the site and supersede prior understandings including verbal agreements with staff. While this is unfortunate, our staff are not lawyers and thus cannot speak for the business.